Privacy Policy

At Supellex, we respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, and safeguard your information on our website (supellexhome.com). By using our website, you agree to the practices described in this policy.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (such as credit card details)

Non-Personal Information

We may also collect non-personal information automatically when you visit our website, such as:

  • IP address
  • Browser type
  • Pages visited
  • Time spent on our site

2. Use of Information

We use the information collected for the following purposes:

  • To process and manage your orders and purchases.
  • To communicate with you about your account or transactions.
  • To respond to your inquiries and comments.
  • To send newsletters and promotions, with your consent.
  • To improve our website and services.
  • To comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

  • Service providers who assist us in business operations, under strict confidentiality obligations.
  • Compliance with laws, regulations, or valid legal requests.
  • To protect the rights, property, or safety of Supellex, our customers, or others.

4. Information Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

5. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website, analyze trends, and manage the site. You can set your browser to refuse cookies, but this may affect your ability to use some features of our site.

6. User Rights

You have the right to access, correct, update, or delete your personal information in our possession. You may also object to the processing of your personal data or request the restriction of such processing. To exercise these rights, please contact us through the means provided in the Contact section.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Links to Other Websites

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and, if the changes are significant, provide a more prominent notice.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, you can contact us at:

Supellex (Colombia) Email: [email protected] Phone: +57 1 234 5678 Address: Calle Falsa 123, Bogotá, Colombia